Job Details

Remote - Texas, United States

**Inside Sales Representative**

**Inside Sales Representative**

**Round Rock, TX**

**Remote, TX**

At Dell Technologies, we create products and services that change the game for good. Were always innovating, always improving and always moving forward. We like to think our customers will be with us for life. Thats where our Renewals team comes in. Implementing and managing contract renewal initiatives, they make sure renewals of our relationships go smoothly. They get things done on time, every time. Striving to retain every customer, they protect our contract revenue stream. And they make sure customers appreciate valuable upgrades and add-ons.

Join us to do the best work of your career and make a profound social impact as an Inside sales representative on our After Point of Sale Renewals team in Round Rock, Texas.

**What youll achieve**

As an APOS Sales Representative you will be responsible for providing extended support solutions for a named account set. You will utilize Dell EMCs Product refresh program while delivering a compelling Dell EMC maintenance renewal value proposition. You will work with Central US Commercial customers on Client and Enterprise extended support renewals.

**You will:**

* Build and execute an account or territory plan for each assigned account or territory to maximize revenue and customer satisfaction.

* Support field team and account team members in assigned account territory by providing strategic direction/input and following-up on open items.

* Develop and maintain strong field and cross-functional relationships internally to help drive account success including maintaining contact with assigned customers to ensure customer satisfaction, issue resolution and Dell EMCs footprint expansion.

* Successfully utilize Salesforce.com/NextGen to update forecast, activity and contact information on all open opportunities

* Participate in regular one-on-one reviews with District Manager to review forecasts, activity performance, training and development requirements

**Take the first step towards your dream career**

Every Dell Technologies team member brings something unique to the table. Heres what we are looking for with this role:

**Essential Requirements**

* Bachelors Degree (non-technical) or equivalent required

* Strong sales skills with 5+ years of experience in high-tech, B2B service sales (renewal sales experience not required, but is a plus)

* Product and process knowledge for all core Dell EMCs and DPS products is preferred

* Highly developed communication skills (both written and oral) with the ability to influence others to achieve results

**Desirable Requirements**

* Demonstrated negotiation skills ; above-average organizational and problem-solving skills

* Strong interpersonal skills that allows individual to work successfully with their team ; proficiency within the Microsoft suite of products (more specifically Excel)

**Heres our story; now tell us yours**

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. Were proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Whats most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didnt stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of whats next in technology, starting today.

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Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy .

Why Work Here

**Global Benefits**

* Comprehensive Healthcare Programs

* Award Winning Financial Wellness Tools and Resources

* Generous Leave of Absence for New Parents and Caregivers

* Industry Leading Wellness Platform

* Employee Assistance Program

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